Meet your experts

The team behind your local marketing engine

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The team

Meet your experts

We listen, challenge assumptions, and deliver strategies that move business outcomes. Deep expertise. Fresh thinking. Real results.

Melissa 
Telsrow

President & Co-founder

Multi-location marketing strategist and CMO advisor. Melissa architects holistic solutions for enterprise brands nationwide and mentors the next generation of marketing leaders. She builds partnerships that drive growth.

Cece Porter

Director of Social Media

Social strategist fluent in creator culture and emerging platforms. Cece has led nationally recognized campaigns and holds a Foundations of Humane Technology certification—grounding her work in social media's real impact on people and communities.

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Sara Taylor

Content Specialist

Social content and community manager embedded with field teams. Sara plans calendars, adapts templates, and keeps approvals moving so local markets publish on time and on brand.

Brianna Jade

Video Specialist

Video editor and content creator specializing in YouTube Shorts and TikTok. Brie transforms brand stories into scroll-stopping short-form content with her finger on the pulse of internet culture.

Deadra Despenza

Local marketing support

Local market specialist supporting social event promotions, community management, and location data optimization. Deadra keeps profiles accurate and consistent across all listings so local markets stay discoverable.

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Maggie LaMaack

Influencer & UGC Strategist

Influencer and UGC marketing expert based in New York. Maggie leads creator partnerships from discovery to delivery—sourcing talent, negotiating deals, and managing collaborations that perform. She's worked across nano to macro influencers, bringing sharp instincts for authentic brand fit and content that converts.

Zain Manna

Data & Analytics Specialist

Data analyst and visualization specialist transforming marketing data into actionable insights. Zain builds automated dashboards that connect performance metrics to business outcomes across multi-location marketing programs.

Our story

Laura Radewald and Melissa Telsrow built Hiper because they discovered a problem no one was solving.

As marketing leaders of a large coffeehouse chain, they launched online ordering, a new loyalty program, and hyperlocal campaigns across the franchise. The strategy worked. Sales improved in months.

But every success revealed the same operational reality: you can't scale local marketing without the right technology and an expert team managing execution.

That's why they founded Hiper in 2015. What started as hyperlocal campaign operations evolved into full-service local marketing infrastructure: social media management, search optimization, and reputation systems that turn complexity into competitive advantage.

We're practitioners who built the solution from direct experience, not theory.

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Let's build your local marketing advantage.

Multi-Location Marketing

One brand. Many markets. Total control. Hiper unifies strategy and execution across national and local channels, giving brand leaders command of the narrative while empowering each location with proven playbooks that drive measurable results.

Local social media
Local search visibility
Reputation management
Content governance
SOCi enablement
Google Business Profile management
Local marketing programs
Mobile screen displaying a social media engagement map over North America and a pie chart showing 96% positive and 1% neutral review sentiment with a 4.86 star rating.
Social Strategy

Social platforms are where your customers build community. We build platform-specific strategies that connect discovery to results across every channel. Our systems streamline stakeholder collaboration, content planning, and approvals—so your teams move faster, stay aligned, and perform better.

Social search insights
Channel strategy
Digital ecosystem audit
Audience research & targeting
Social SEO
Editorial planning
Smartphone screen showing social media analytics with lifetime followers count at 104.29K, follower count at 15.25K, and performance trends graph for followers, reach, and media likes from January to May.
Content Creation

Content that feels native. Performs everywhere. We create platform-optimized content for Meta, YouTube, TikTok, LinkedIn, and Google—built on search insights, trend intelligence, and repeatable production systems. Your brand shows up authentic, on-message, and ready to convert across every touchpoint.

Content calendars
Short-form video editing
Creative diversity
Brand storytelling
Chat automation
Executive video coaching
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Influencer and UGC marketing

Credibility scales through creators. Amplify organic reach with paid influencer and UGC strategies that bridge high-reach campaigns and authentic engagement. Leverage creator credibility to drive higher performance while reducing production costs. Trust-driven content. Business-driven results.

Creator vetting
Influencer contracting
Campaign execution
UGC curation
Usage rights management
Hyperlocal campaign strategy
Campaign performance tracking
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